4 WAYS TO CONTACT US

You can contact us through Official Livechat , Whatsapp , Telegram or Wechat in 24/7.

More detail : Contact-Us

EMAIL US A FEEDBACK / COMPLAIN LETTER

You can submit a form to our related department via the following link: Feedback Form

More detail : Contact-Us

DEPOSIT VIA BANK-IN

Please refer to the following step for Deposit :

Step 1: Get latest bank account via LIVECHAT.

Step 2: Login to your bank and make transfer.

Step 3: Login to your player id and click deposit.

Step 4: Choose promo.

Step 5: Choose bank-in transfer and select the bank you transfer.

Step 6. Fill up amount, your bank account name, date, time, and transfer type.

Step 7. Upload your transfer receipt to attach slip file & click save.

Congratulations! You have successful make a deposit.

You can check the deposit status after then.

YOU CAN DEPOSIT WITH 5 TYPES OF E-WALLET

Please refer to the following steps for Deposit:

Step 1: Login your Game ID & select "Deposit”.

Step 2: Choose the promotion package that you wish to redeem.

Step 3: Select "Pay Essence" and choose (Touch'n Go / Boost / Grab pay / Shopee / DuitNow) e-wallet to make deposit.

Step 4: Fill up the Deposit Amount that you would like to deposit & click "Next".

Step 5: Double check & confirm your amount & promotion is correctly & click "Save".

Step 6. Scan the QR code using (Touch'n Go / Boost / Grab pay / Shopee Pay / DuitNow) App & fill up amount that you would like to deposit and amount should match with STEP 4.

Congratulations! You have successful make a deposit.

You can check the deposit record after then.

DEPOSIT VIA A9 WALLET (PAYMENT GATEWAY)

Please refer to the following steps for Deposit:

Step 1: Login to your Game ID & select "Deposit”.

Step 2: Choose the promotion package that you wish to redeem.

Step 3: Choose the Payment Method 【E-WALLET (A9 WALLET)】 to make deposit.

Step 4: Fill up the Deposit Amount that you would like to deposit & click "Next".

Step 5: Double check & confirm your deposit amount & promotion is correctly & click "Save".

Step 6. Complete your payment via A9 wallet.

Congratulations! You have successful make a deposit.

You can check the deposit status after then.

NOTES: You can also deposit through CDM (Cash Deposit) , PayNow/DuitNow Transfer or Normal Bank Transfer.

YOU CAN JOINT AS AFFILIATE MEMBER WITH ECWON

Step 1: Contact our ECWON online customer service ask for reference code. (etc: LIVECHAT / Whatsapp / WeChat/ Telegram)

Step 2: Invite friends to join ECWON or promote as ECWON partner through any social media platforms.

Step 3: Get up to 30% permanent profit.

Step 4: Start earning.

More detail : AFFILIATE REWARD

ECWON GIFTS CARD GUIDE

Please refer to the following steps to redeem:

Step 1: Login to your Game ID & click Deposit page.

Step 2: Click on Redeem icon.

Step 3: Enter the redeem code and click “Next” button.

Step 4: Summary page will show the Gift Card info as below. Click Save to redeem.

Step 5: If successfully redeem, the transaction will show at Cash History page and Statement page.

More details: Gifts Card Guide

EASY STEPS TO START YOUR GAME

Please refer to the following step to begin:

Step 1: Login your member ID.

Step 2: Select your favorite game product (Etc: Live Casino / Sportsbook / Slots / 4D).

Step 3: Choose the game platform & click "PLAY NOW".

You can enjoy the game now & start Winning !

EC MALL FEATURES ALLOW MEMBER TO PURCHASE ITEMS USING EC POINT.

Member’s game point can be gained from valid bet.

1. The EC point will be displayed on the top right of the member site.

2. Member will be gaining the game point from valid bet amount of lose ticket only.

3. The EC point will be calculated and display on member site at the next settlement date 1 PM [GMT +8].

Purchase now : EC MALL

PURCHASE USING GAME POINT

1. Member allow to purchase items with game point by visit to Shopping.

2. Steps to purchase items using game point:

a. Add items into your cart.

b. Login using Member ID in registered in your Member Site.

c. Click "Check Out" Button.

d. Enter your shipping address.

e. Process Check Out.

Congratulation! Your item is successful purchased.

Purchase now : EC MALL

ECWON GIFTS CARD GUIDE

Please refer to the following steps to redeem:

Step 1: Login to your Game ID & click Deposit page.

Step 2: Click on Redeem icon.

Step 3: Enter the redeem code and click “Next” button.

Step 4: Summary page will show the Gift Card info as below. Click Save to redeem.

Step 5: If successfully redeem, the transaction will show at Cash History page and Statement page.

More details: Gifts Card Guide